What couriers do you use?

SHIPPING

Can I pick my order up in-store? 
Yes we are open Monday – Friday 9.00am - 5.00pm & Saturday 9.00am - 12.00pm

Is insurance and tracking included with delivery?

Yes, for your peace of mind your order comes with complimentary tracking and insurance, you will be emailed a tracking number when your order is dispatched from our warehouse.

How much does shipping cost?

Your order is automatically calculated by the weight and dimension, FREE SHIPPING on all items to metro areas, please see below for terms and conditions.

FREE SHIPPING OFFER FOR ONLINE ORDERS OVER $300*

This offer is subject to all of the following terms and conditions.

  • Free shipping is only valid to metro delivery destinations within Australia. Refer below to see if your Post Code is included in this offer.
  • To qualify, your order must be greater than $300 after any sale discounts or coupons are applied. The order value is not inclusive of any quoted freight charges or installation charges.
  • This free shipping offer may be withdrawn or altered at anytime.
  • This offer only applies to orders placed online for delivery.
  • Offer excludes bulky items.

Online orders must meet the above criteria in full to qualify for free shipping*.

Metro Area Postcode

  • Sydney Metro: 2000-2234
  • Melbourne Metro: 3000-3207
  • Brisbane Metro: 4000-4207, 4300-4305, 4500-4519
  • Perth Metro: 6000-6199
  • Adelaide Metro: 5000-5199
  • Darwin Metro: 800-832
  • Canberra Metro: 2600-2609
 

SHIPPING

Can I pick my order up in-store? 
Yes we are open Monday – Friday 9.00am - 5.00pm & Saturday 9.00am - 12.00pm

Is insurance and tracking included with delivery?

Yes, for your peace of mind your order comes with complimentary tracking and insurance, you will be emailed a tracking number when your order is dispatched from our warehouse.

How much does shipping cost?

FREE SHIPPING to all of Australia on all orders over $300.00 and a Flat rate of $10 for all orders under $100.00

How long does a delivery take?

99.9% of orders are dispatched on the same or next business day (within 24 hours) after your purchase.

Orders sent to locations on the east coast of Australia generally arrive within 1 to 3 working days from date of dispatch and almost always within 5 working days.

For extremely remote and WA locations delivery is usually 5 to 8 working days. Delivery will very rarely take more than 6 working days to anywhere in Australia.

Below is an estimate of delivery times

  • NSW -  1 to 4 working days
  • ACT -  1 to 4 working days
  • QLD -  1 to 4 working days
  • VIC -  2 to 5 working days
  • SA  -  2 to 6 working days
  • WA  -  5 to 8 working days
  • NT  -  5 to 9 working days
  • TAS -  5 to 9 working days

I have not received any tracking for my order what should I do?

Generally you will receive tracking information within 24 hours.

Please check your junk email inbox. Please also check the email used during checkout.

What type of payments do you accept?

We accept cash and card instore and online you have the convenience of Afterpay, Visa Card – Master Card and Pay Pal options

Need more information or advice?

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